At Amelie Tours, we strive to provide you with the best travel essentials, and we want you to be completely satisfied with your purchase. If you’re not happy with your order, we offer a simple return and refund policy.
Returns
You can return items within 14 days of receiving your order. To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as when it was received.
Refunds
Once we receive your returned item, we will process a refund to you in the form of the original cash on delivery amount. Please note that refunds may take up to 7–10 business days to reflect in your account.
Return Process
Non-returnable Items
Unfortunately, we cannot accept returns for items that are damaged, used, or missing their original packaging.
Exchanges
We currently do not offer exchanges. If you would like to change an item, please return the original item and place a new order.
If you have any questions or need assistance, please don’t hesitate to Contact Us at [email protected].
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